Why didn't I get free shipping on my order?
We offer free shipping on the Garagistic website and App when a certain dollar amount is achieved. However, there are a few restrictions:
Free shipping is only eligible in the Contiguous USA.
Free shipping only applies to orders that meet certain requirements set by us (and can be changed at any time). Those requirements are currently:
- Order over $450
- Under the a "Dimensional package weight" of 30lbs. If your order is over this 30lbs rule it will not qualify for free shipping.
- Free shipping doesn't apply on oversized items like Body kits, roll bars, and sway bars, and items we deem oversized do not ship for free.
All of these and full detail can be found on the terms and conditions at the time of checkout:
Free shipping methods are at our discretion and CANNOT BE CHANGED. Most items will either be first class or priority USPS. Free shipping is not valid internationally and this list (but not limited to): Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern, Mariana Islands, Puerto Rico, U.S. Virgin Islands. Customers will not be able to pick shipping methods (or overnight) if free shipping is selected. Qualifying order total is based on product subtotal—taxes and non-standard shipping charges are not included as a qualifying cost. You are responsible for non-standard shipping charges such as special handling surcharges and oversize fees (where indicated), Truck Freight fees, expedited shipping, hazardous materials charges, etc. Offer is subject to adjustment due to returns, cancellations, and exchanges. We have the right at any time to revoke free shipping.